Realizing the Promise of Value
The road of enterprise software is too often littered with stories of failed or abandoned implementations, disenchanted customers, and frustrated executives who never realize true return on investment. Much of this dissatisfaction stems from a … [Read More...]
NCR and Changepoint to present at Technology Services World
If you haven’t signed up for Technology Services World in Santa Clara next week there’s still time to do so. We are pleased that long-time customer NCR Corporation will be hosting a customer case study session with Changepoint. Hosted by … [Read More...]
The Economic Power of a Service-Led Technology Strategy
If anyone needs further validation of the benefits of a services-led technology strategy, they need look no further than the recent financial results announced by Xerox. The company recently reported its first quarter earnings, beating analyst … [Read More...]
Compuware Changepoint to Sponsor Technology Services World
We’re excited to once again sponsor the Technology Services Industry Association’s Technology Services World (TSW), taking place in Silicon Valley May 7-9th. The event offers an unrivalled opportunity for peer to peer networking and idea … [Read More...]
Changepoint & Microsoft Silverlight – Building the Best Solution with the Right Technology
Compuware’s strategy has always been to build the best solution with the right technology. We also want to deliver a world-class user experience for our customers. To that end, We have chosen to leverage Microsoft’s Silverlight technology in … [Read More...]
Lessons From a Services Leader
A few blog posts ago, I mentioned I had the privilege of presenting alongside Chad Wolfe, Senior Vice President of Services for Kana Software, at TSIA’s Technology Services World on the topic of “Managing Growth/Diversity While Maximizing Your … [Read More...]
PSVillage’s Popular Breakfast Series Rolls into Motor City
PSVillage’s popular networking and information series is travelling to Compuware’s hometown of Detroit for its next sponsored PSVillage breakfast! This invitation-only networking and round-table discussion event for technology services … [Read More...]
Changepoint Technical Support and Client Management – Teamwork that Drives Continuous Value for Existing Customers
Last week I took my car in for service; a pretty standard thing for any car owner to do. I dealt with the service manager (aka the maintenance guy) and decided to wait as it was to be a short service. The service manager’s role was solely to … [Read More...]
See Us at Microsoft Convergence 2012
Changepoint’s North American team is heading to Houston, Texas, where they will be exhibiting at Microsoft Convergence 2012, taking place March 18-21. We will be showcasing Changepoint’s use of Microsoft’s Silverlight technology, which has … [Read More...]
IT Services a Top Job Creator Says Inc. Magazine
Are you a private business and growing fast? Inc. Magazine wants to give you…ink. The magazine is now accepting applications for the 2012 Inc. 500, a prestigious listing of the fastest growing private businesses in America. The 2011 Inc. … [Read More...]
